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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Briana McClain

September 5, 2024

5  out of  5
rating by Briana McClain
"I love this team. They were super helpful and went above and beyond what they had to. Stellar customer service Brandi!"
We responded:
"Thank you, Briana, for your wonderful feedback! We’re thrilled to hear that Brandi and the team provided you with stellar customer service and went above and beyond to help. Your kind words mean a lot to us, and we’re here whenever you need anything. Thanks for choosing us! – Dusty "
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Coalmin Degman

September 5, 2024

1  out of  5
rating by Coalmin Degman
"They don't care about poor people."
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Bj Jibben

August 30, 2024

5  out of  5
rating by Bj Jibben
"These ladies are amazing!"
We responded:
"Thank you, Bj, for your kind words! We’re so glad you had such a positive experience with our team. We’re happy to help with your insurance needs. Thanks for choosing our State Farm team! – Dusty "
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Tim p

August 11, 2024

5  out of  5
rating by Tim p
"The girls in the office are top notch !!"
We responded:
"Thank you, Tim, for your kind word! We’re so glad you found our team friendly, and it’s wonderful to know you had a positive experience with us. If you ever need anything else, we’re here to help. Thanks for choosing our team! – Dusty "
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Megan Baxter

March 29, 2024

5  out of  5
rating by Megan Baxter
"One of the best! Highly recommend"
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Nita Kinman

December 20, 2023

1  out of  5
rating by Nita Kinman
"It only took 3 weeks to cash in a life policy. To be more timely would definitely make a big difference. Personally, I would call it stalling...🥴"
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Dj Forshee

November 29, 2023

5  out of  5
rating by Dj Forshee
"So far all I have is good words to say, they've shown patience and have net every need that I have requested of them. I use them for just about everything i need insured in life. Thank you guys for great service !"
We responded:
"Thank you for the 5 star review and allowing us to serve you. "
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Nicole Holman

November 29, 2023

5  out of  5
rating by Nicole Holman
"The customer service there was phenomenal! Very helpful and informative. They had patience with me and answered all my questions."
We responded:
"Thank you for the 5 star review, Nicole. "
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Codi Duncan

November 29, 2023

5  out of  5
rating by Codi Duncan
"Customer service is absolutely great and I was very pleased with my experiences with this office"
We responded:
"Thank you for the kind words, Codi. "
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Judy Duncan

November 28, 2023

5  out of  5
rating by Judy Duncan
"I walked in with questions and left with a smile on my face. What a great group....... genuine, kind and extremely helpful."
We responded:
"Thank you for the 5 star review and for sharing your experience!"
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Brian Nelson

November 28, 2023

5  out of  5
rating by Brian Nelson
"Great customer service! Everyone is so polite and helpful!"
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TheTwirl Duncan

November 28, 2023

5  out of  5
rating by TheTwirl Duncan
"The ladies at this office offer top notch customer service. They make everything really easy to understand and are very friendly."
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Ken Watkins

November 27, 2023

1  out of  5
rating by Ken Watkins
"Receptionist is rude and talks down to people. She will interrupt to repeat herself. Quick to hangup. Knows she is unprofessional and will not return the call or pick up."
We responded:
"Hi Ken. I don’t see where you are one of our customers. I apologize State Farm was unable to extend a policy to you. If you need further explanation as to why, please give me a call. "
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keaton kroos

June 1, 2023

5  out of  5
rating by keaton kroos
"Kimberly is the sweetest lady I’m about to fall off my parents insurance soon and I’ve been dreading it but she has done awesome by me and she was just the nicest the whole time. Never left me waiting for long and never kept me on the line for any waiting period."
We responded:
"Thank you for the kind words, Keaton! "
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Rakesh

April 20, 2023

5  out of  5
rating by Rakesh
"There are many choices with the agent you end up going with when it comes to insurance. You may not need the services of your local agent often, but boys am I glad that I have one. The employees at Dusty’s office did a spectacular job with helping me get coverage for a unique claim situation that I had recently. Originally, a portion of the damages was denied coverage for repairs but Dusty and the employees at the office went above and beyond to helping me get all of it covered. Would recommend them to anyone!"
We responded:
"Thank you for the kind words, Rakesh! I’m so happy we were able to help get the situation resolved successfully. "
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Adam Wolfe

January 30, 2023

5  out of  5
rating by Adam Wolfe
"Jordan Unger has been the easiest and most accessible insurance agent to work with, from questions and quotes she always responds with the task complete and ready to go. I’ve told her before if she ever leaves I will take my business with her. 10/10 customer service"
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Natalie Kelly

September 29, 2022

5  out of  5
rating by Natalie Kelly
"Dusty and her team are responsive and friendly. They are exactly what you want in an insurance provider - fair, friendly, fast and proactive. I enjoy their service so much I continue to ask to work with them when I moved. I appreciate that I can email, text or call with questions and receive quick responses. When my car was affected by the October 10 hail storm, Dusty and her team took appropriate steps to ensure I had the answers I needed. When I needed life insurance, they found a reasonable policy for me with the perfect amount of coverage."
We responded:
"Thank you for the kind words, Natalie!"
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alisa walling

September 20, 2022

1  out of  5
rating by alisa walling
"The most disorganized I have ever dealt with. Have to call multiple times to get anything accomplished. Never get a call back when your told you will. 6 months later still sending me bills for accounts that I closed."
We responded:
"So sorry to see that you didn’t have a great experience with our office, and we take your feedback very seriously! I’d love to understand how we could have done better, can you call me at (405)759-4611 or email me directly at dusty@dustytreat.com?"
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Scarlett Tague

September 16, 2022

5  out of  5
rating by Scarlett Tague
"Chrissy was so helpful and kind. She was able to update my records very quick, and efficiently. As always, Dusty Treat with SF is best place for insurance."
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Matthew Wood

September 10, 2022

5  out of  5
rating by Matthew Wood
"Excellent service! Jordan has been amazing to work with. Prompt replies to my questions and took care of things as promised."
We responded:
"Thank you for the kind words, Matt!"
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kristin nimo

June 24, 2022

1  out of  5
rating by kristin nimo
"I’ve never had any issues over the 2+ years I had been with State Farm. My agent had retired so the company put me with this agent. After a month, I requested to switch agents. The worst agent/team I’ve ever dealt with. I had to repeatedly call/follow up over a month because of repeated mistakes on my policy that I had laid out clearly for them every single time I spoke with them. They don’t listen or pay attention to detail. There’s no reason I should have received 4-5+ declarations pages that were incorrect. The last time I personally asked to speak to Dusty to have her fix the issue and even she cut me off while I was explaining my frustration about this all, and proceeded to again, send me another dec page with missing information which almost had my landlord charge me for insurance due to the dec page having missing information. 100% would NOT recommend."
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Shenell Robinson

February 13, 2022

5  out of  5
rating by Shenell Robinson
"Not only did I save money by switching to State Farm but the process of switching over was very easy, stress free, and quick thanks to Jordan! Amazing service!"
We responded:
"We really appreciate you choosing State Farm, Shenell! Thank you for leaving us a review!"
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Kelsey Smith

February 8, 2022

5  out of  5
rating by Kelsey Smith
"Great State Farm and great staff (especially Sydney Smith."
We responded:
"Thank you Kelsey for such a great review! We really appreciate it!"
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Brandon Marshall

February 8, 2022

5  out of  5
rating by Brandon Marshall
"It was great our agent Kimberly took care of all our needs insurance needs. Everyone was super friendly and had answers every question we had. I would highly recommend them."
We responded:
"Thanks for choosing our agency for your insurance needs Brandon!"
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Kecia Huff

November 17, 2021

5  out of  5
rating by Kecia Huff
"I am very happy I chose Dusty Treat as my insurance agent. I was getting very disappointed in the rising cost of insurance but was pleasantly surprised of the quote I was given. I always receive top notch service from the staff. Very quick & easy to work with."
We responded:
"We love seeing reviews like this, Kecia! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"